Refund & Cancellation Policy

This Refund & Cancellation Policy explains how refunds, cancellations, and publication guarantees work for AMRAI PR Agency services.

AMRAI PR Agency is currently operated by Olga Amraie as an individual owner/operator.

Because our services require manual work, account manager time, editorial preparation, publication coordination, and reserved service capacity, refunds are limited once work has begun.

1. 1 Article Package

For a single article purchase, the client may request a refund within 24 hours after payment only if:

• No information has been submitted
• No photos have been submitted
• No links or materials have been submitted
• The article has not been taken into work
• Writing, editing, strategy, or placement preparation has not begun

Once the client submits materials or the article is taken into work, the payment becomes non-refundable.

If the article does not go live due to an issue caused by AMRAI PR Agency or its publication process, the client may receive a refund for that specific unpublished article.

2. 5 & 10 Article Packages

For the 5 Articles or 10 Articles packages, the client may request a refund within 24 hours after payment only if:

• No materials have been submitted
• No article has been taken into work
• No strategy, writing, editing, or placement preparation has begun

Once materials are submitted or any part of the package is taken into work, a full refund is no longer available.

If some articles are already written, edited, prepared, submitted, or published, those articles are non-refundable.

If a specific eligible article does not go live due to an issue caused by AMRAI PR Agency or its publication process, the client may receive a refund for that specific unpublished article.

Refunds do not apply to delays or non-publication caused by the client's failure to provide required materials, approvals, accurate information, usable photos, compliant content, or timely cooperation.

3. Client Non-Response

The client is responsible for providing the information, photos, links, approvals, and cooperation required to complete the work.

If the client does not respond, does not provide materials, delays approvals, ignores the account manager, or chooses not to use the included articles, the payment is not refundable.

This is because account manager time, onboarding, instructions, planning, and service capacity are reserved for the client after payment.

4. Publication Guarantee

AMRAI PR Agency offers a publication guarantee for eligible articles.

If an eligible article does not go live due to an issue caused by AMRAI PR Agency or its publication process, the client may receive a refund for that specific unpublished article.

This guarantee does not apply when publication is delayed or prevented because the client:

• Fails to provide required information
• Submits inaccurate information
• Provides prohibited or non-compliant content
• Delays approval
• Refuses necessary edits
• Does not provide usable photos
• Does not cooperate with the publication process
• Requests claims that publications cannot approve

5. No Refund for Business Results

Refunds are not provided because of lack of:

• Google ranking
• SEO movement
• Search indexing
• Sales
• Leads
• Sponsor interest
• Investor interest
• Social media growth
• Publicity virality
• Personal fame

The service is for article writing, editing, PR support, and publication placement according to the purchased offer.

6. How to Request a Refund

To request a refund, email:

support@amraipr.com

Include:

• Full name
• Email used for purchase
• Service purchased
• Date of payment
• Reason for refund request
• Stripe receipt or payment reference if available

Refund requests will be reviewed according to this policy.

7. Payment Processor Timing

Approved refunds are processed through the original payment processor.

Processing times may vary depending on Stripe, banks, card issuers, or payment methods.

AMRAI PR Agency does not control bank or card issuer processing timelines.

8. Contact

For refund or cancellation questions, contact:

support@amraipr.com